FAQ'S
Shipping and Delivery
1. What is your shipping policy?
- We offer fixed shipping price on orders Rs.300.
2. How long does shipping take?
- Orders typically ship within 24-48 hours and arrive within 3-7 business days.
3. Can I track my order?
- Yes, you will receive tracking information via email once your order ships.
Products and Warranty
1. What if I receive a damaged or defective product?
- Contact us within 30 days and we'll replace it free of charge.
2. What is your return policy?
- You can return unused products within 30 days for a full refund.
3. Do you offer a warranty on products?
- Yes, we offer a 1-year warranty on most products. See product details for specific warranty information.
Account and Login
1. Do I need to create an account to place an order?
- No, you can checkout as a guest. However, creating an account allows you to save your information for future orders and track your order history.
2. How do I reset my password?
- Click the "Forgot Password" link on the login page and follow the instructions.
Miscellaneous
1. How do I contact Autohouse?
- Email us at saadahmadskt@gmail.com or call us at 03008711630, or use our contact form.
2. Do you offer discounts or promotions?
- Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay informed.
3. Can I cancel or change my order?
- Contact us as soon as possible and we'll try to accommodate your request.